**Refund and Returns Policy**

Thank you for shopping at Shopsroot.com. We value our customers and want to ensure you are completely satisfied with your purchase. Please read our policy on refunds and returns.

1. Refund Policy

We offer refunds on products that meet the following conditions:

– Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at shopsroot@gmail.com. We may request evidence of the damage or defect before processing your refund.

– Incorrect Orders: If you receive an incorrect product due to our error, we will replace it with the correct item or issue a refund.

– Non-Delivery: In the event that your order does not arrive within the specified delivery timeframe, please contact us for a full refund or a replacement if possible.

2. Returns Policy

We accept returns on products under the following circumstances:

– Change of Mind: If you change your mind about a purchase and wish to return it, you may do so within [number] days of receipt. The product must be in its original condition, unused, and in its original packaging. You will be responsible for return shipping costs.

– Size or Fit Issues: If the product does not fit as expected, you may return it for an exchange for a different size, if available, or a refund. The product must be unworn, unwashed, and in its original packaging.

3. How to Request a Refund or Return

To request a refund or return, please follow these steps:

– Contact Us: Email us at shopsroot@gmail.com with your order number and details of the issue.
– Return Authorization: We will provide you with instructions on how to return the product and obtain a return authorization.
– Return Shipping: Ship the product back to us following the provided instructions.

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.

5. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

Email: shopsroot@gmail.com